Hamzpayoa LLC – Frequently Asked Questions (FAQ)
1. What is Hamzpayoa LLC?
Hamzpayoa LLC is a U.S.–based online store providing quality products and secure shopping experiences.
Business Address: 636 Sumner St, Sheridan, WY 82801, United States
Contact: contact@hamzpayoa.store • +1 (307) 999-4681
2. Where do you ship from?
All orders are processed and shipped from our U.S. facilities or trusted fulfillment partners.
3. Do you ship internationally?
No, we don't ship worldwide.
4. How long does shipping take?
Economy Shipping
-
Delivery Time: 5–8 business days
-
Cost: Free for orders $50.00 and up
-
Availability: All U.S. states and territories
Standard Shipping
-
-
Delivery Time: 3–4 business days
-
Weight Limit: 0 lb – 1 lb
-
Cost: Calculated at checkout
-
5. How can I track my order?
Once your order ships, you will receive a tracking number by email. You can also contact us anytime at contact@hamzpayoa.store for updates.
6. What is your return & refund policy?
We offer a 30-day return policy for unused and undamaged products in their original packaging.
To request a return, email us at contact@hamzpayoa.store with your order number and reason for return.
Refunds are issued back to your original payment method once the return is inspected and approved.
7. What if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue. We will send a replacement or issue a refund.
8. Can I cancel my order?
Orders can be cancelled within 12 hours of purchase. After this, the order may already be processing or shipped.
9. What payment methods do you accept?
We accept:
-
Credit & Debit Cards
-
PayPal
-
Shop Pay / Apple Pay / Google Pay (if enabled on your store)
All payments are securely processed.
10. Is my personal information secure?
Yes. We use industry-standard SSL encryption and never share customer information with third parties except for necessary shipping and payment services.
11. How do I contact customer support?
You can reach us anytime through:
📧 contact@hamzpayoa.store
📞 +1 (307) 999-4681
Our support team responds within 24–48 hours.