Order Cancellation Policy
Hamzpayoa LLC
At Hamzpayoa LLC, we understand that plans can change. This Order Cancellation Policy explains how and when orders can be cancelled.
1. Cancellation Window
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Orders may be cancelled within 12 hours of purchase.
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After 12 hours, your order may already be processing or shipped, and cancellation is not guaranteed.
If cancellation is not possible, you may still return the item in accordance with our Return & Refund Policy.
2. How to Request a Cancellation
To cancel an order, contact us as soon as possible:
📧 contact@hamzpayoa.store
📞 (307) 999-4681
Please include:
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Order number
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Full name
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Reason for cancellation
We respond to cancellation requests within 24 hours.
3. Orders Already Shipped
If your order has already shipped:
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It cannot be cancelled.
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You may refuse delivery or return the item after receiving it following our Return & Refund Policy.
Shipping fees may not be refundable unless the order was shipped in error.
4. Pre-Orders & Backorders
For pre-ordered or backordered items:
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Cancellations are allowed anytime before the item ships.
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Once shipped, standard return policies apply.
5. Failed or Declined Payments
If a payment fails or is declined:
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The order may be automatically cancelled.
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You may re-submit the order with a valid payment method.
6. Store-Initiated Cancellations
Hamzpayoa LLC reserves the right to cancel orders due to:
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Suspected fraud or unauthorized activity
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Incorrect pricing or product information
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Inventory shortages
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Incomplete billing or shipping details
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Violation of our Terms of Service
If we cancel an order, you will receive a full refund.
7. Refunds for Cancelled Orders
If your cancellation is approved:
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A full refund will be issued to your original payment method
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Refunds typically take 3–7 business days to appear, depending on your bank
8. Contact Us
If you have questions about order cancellations, contact us:
Hamzpayoa LLC
📧 Email: contact@hamzpayoa.store
📞 Phone: (307) 999-4681
📍 636 Sumner St, Sheridan, WY 82801, United States